RETURN POLICY

Thank you for shopping with CIREVA STUDIO! We hope you love every item you order. Please read our return policy carefully before placing your order.

ELIGIBILITY FOR RETURNS

All return requests must be submitted within 30 calendar days after the delivery date.
Items for return must meet all requirements below:

• Unworn, unwashed, free of stains, odors and damage

• All original tags, labels and packaging are fully attached

The following items are non-returnable and non-exchangeable due to hygiene or promotion rules:
• Final sale / clearance items
• Swimwear and intimate apparel

HOW TO SUBMIT A RETURN REQUEST

Please email our customer service: support@cirevastudio.com
Include your order number and the reason for your return.
We will send you return instructions within 2–3 business days.
Do NOT ship items back before receiving official confirmation. Unauthorized returns will be refused.

SHIPPING COST FOR RETURNS

If you return items for personal reasons including improper size or unsatisfied style, you are responsible for return shipping fees. The original shipping cost during checkout cannot be refunded.

If you receive defective, damaged or wrong items caused by us, we will cover qualified return shipping after verification.

EXCHANGE SERVICE

We support exchanges for available sizes or colors. Exchange rules are the same as return rules. If your preferred product is out of stock, we can issue a refund instead.

POLICY UPDATE

WE RESERVE THE RIGHT TO REVISE THIS RETURN POLICY. UPDATES WILL BE SHOWN DIRECTLY ON THIS PAGE.